Our retail security officers are a visible deterrent for offenders at shopping outlets keeping your premises, stock, customers and staff safe and secure. Our officers are trained to deal with, and resolve emergencies.

All of our Retail Officers undergo training in:

  • First aid
  • Shoplifting techniques
  • Credit card fraud
  • Conflict management skills
  • Physical intervention skills
  • Good knowledge of Police and Criminal Evidence Act 1984
  • Recognition of firearms and explosives
  • Staff profiling
  • Customer services

The huge financial impact of crime clearly warrants professional management, both to reduce losses and to obtain the best possible value from security spending. Choosing the right retail security team is a central aspect of this requirement.

AK9 retail security officers provide a high visible presence that highlights the retailers’ commitment to security, deters potential offenders, and reassures staff.

They are also an easily identifiable source of information/ point of contact for customers therefore allowing for part of a pleasant and inviting shopping experience.

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